02.02.2012
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Standards of housekeeping and maintenance
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Comfort of accommodation
Overall service and staff friendliness
01.02.2012
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Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
We had a lovely time at Hotel Kilkenny. The three night package deal was excellent value for money. We look forward to our next visit as we would certainly return again. However, at dinner we were not offered the complimentary glass of wine as advertised with the package details. Also, we would have preferred if the complimentary water was sealed. I also have to say the "fruit" which was an added extra (3 apples) was very short of imagination, but as the water and fruit were freebies and we were on a value package it did not impact on our stay. Thanks to all! David from Dublin
29.01.2012
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Efficiency and helpfulness of reception team
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very enjoyable & would definitely return & recommend to others
27.01.2012
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Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
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Overall service and staff friendliness
fantastic hotel, friendly and helpful staff, great food. Stayed here twice and will be back for sure!
23.01.2012
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Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
We did not go into the bar or restaurant so cannot comment.